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Human Resources Coordinator

The Human Resource Coordinator (HRC) will act as the frontline HR representative for all employees at BCRTA.  The HRC will be responsible for providing applicants and employees with excellent customer service and problem resolution while maintaining strict confidentiality of information at all times.  Duties include, but are not limited to communication with all employees in regards to benefits, compensation, handbook compliance, attendance, FMLA, etc., filing, tracking monthly HR statistics, compliance with EEO requirements, accident file audits, new hire onboarding and drug and alcohol program compliance.


Essential Job Functions:

  • Enters and tracks HR data as required.
  • Effectively maintains and secures confidential records.
  • Ensures accurate collection and entry of data by continually monitoring manual and automated data entry and running regular reports to check for appropriate accuracy.
  • Supports the Manager of Administration to ensure data integrity through audits.
  • Maintains understanding of BCRTA policies and procedures.
  • Maintains and reproduces the employee handbook as needed.
  • Establishes and maintains procedures to ensure that benefits enrollment, status changes and terminations are processed timely and accurately within all departments.
  • Maintains an Outlook calendar and effectively schedules appointments
  • Point of contact for employees in regards to benefits, compensation, handbook compliance, attendance, FMLA, Etc.
  • Collects, updates, and distributes all HR records as needed including but not limited to job descriptions, evaluation documents, and governmental forms
  • Manages all processes related to unemployment compensation, Worker’s Compensation, disability and FMLA
  • Coordinates hiring of all personnel with applicable departments.  Manages administrative processes and records as they relate to hiring and duration of employment with the organization
  • Attends outside training as needed.
  • Trains staff in relation to HR standards including but not limited to EEO, ADA, DOL, HIPPA, ERISA, FMLA etc. as needed.
  • Coordinates the Hiring Process with scheduling interviews, conducting interviews, processing paper work, and involved with the hiring selection process. 
  • Represents BCRTA at conferences, hiring events, community involvement events and any other business organization that is associated with BCRTA.
  • Regularly update Position Descriptions, Employee Evaluations forms and Job Postings. 
  • Creates and distributes regular reports as required by management or contract obligations.
  • Communicates effectively with BCRTA dispatch personnel, finance department, management, and contract partners to ensure efficient operations and distribute required information.
  • Prioritizes incoming communications and responses to provide superior customer service.
  • Responsible for tracking monthly HR statistics, compliance with EEOC, accident file audits new hire onboarding and the drug and alcohol program compliance. 
  • Maintains composure and acts thoughtfully under pressure.
  • Promotes a positive public image of BCRTA and exceeds customer expectations.
  • Requests time off as required by BCRTA policy.
  • Analyzes data as requested.
  • Assists management with special projects.
  • Attends meetings or acts in the absence of the Manager of Administration.

This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job.  Employees are required to perform other related functions as assigned.



Physical & Visual Activities:

Constant period of hearing, near and far acuity, depth perception, color vision.

Frequent periods of speaking and sitting.



Occasional lifting <20lbs, kneeling and bending.



  • Occasional exposure to exhaust fumes.
  • Usual office environment.




Skills and Abilities:


  • Must have the ability to work without supervision.
  • Ability to read and interpret documents and instruments.
  • Ability to analyze problems and recommend corrective courses of action.
  • Ability to multitask in a quick-paced environment with accuracy
  • Well developed oral and written communication ability.
  • Demonstrates excellent command of the English language.
  • Work under frequent periods of stress.
  • Poise, tact and diplomacy.
  • Ability to perform simple math
  • Familiarity with Microsoft Office applications including Access.




  • One to Three years’ of applicable experience in HR functions or equivalent
  • Experience with Paycor or other payroll/time & attendance platforms a plus.



High School diploma required, some college preferred.



PHR not required but is a plus.


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