SR HR Generalist

Hamilton, OH
Full Time
Mid Level
POSITION PURPOSE AND OBJECTIVES: 

The SR HR Generalist will act as the frontline HR representative for all employees at BCRTA.  This position will be responsible for providing applicants and employees with excellent customer service and problem resolution while always maintaining strict confidentiality of information.  Duties include but are not limited to communication with all employees regarding benefits, compensation, handbook compliance, attendance, FMLA, etc., filing, tracking monthly HR statistics, compliance with EEO requirements, accident file audits, new hire onboarding and drug and alcohol program compliance.  

ESSENTIAL JOB FUNCTIONS:
  • Maintain, secure, and manage confidential HR records and data, ensuring accuracy, compliance, and timely updates across all systems.
  • Serve as a primary point of contact for employees regarding HR matters, including benefits, compensation, attendance, FMLA, and policy interpretation.
  • Administer and coordinate employee benefits processes, including enrollments, status changes, and terminations, ensuring accuracy and timeliness.
  • Manage compliance-related programs and processes, including unemployment, workers’ compensation, disability, FMLA, EEOC reporting, drug and alcohol programs, and audit requirements.
  • Coordinate and support full-cycle recruitment and onboarding processes, including job postings, hiring events, orientations, and employment record maintenance.
  • Maintain and distribute HR documentation, including employee handbooks, job descriptions, evaluations, and required governmental forms.
  • Develop, analyze, and distribute HR reports and metrics to support management decisions and meet regulatory or contractual requirements.
  • Support HRIS functions by identifying system needs, optimizing processes, performing audits, troubleshooting issues, supporting upgrades, and providing user training.
  • Develop and implement process improvements to enhance efficiency, compliance, and overall HR operations.
  • Train and educate staff on HR policies, procedures, and compliance topics (e.g., EEO, ADA, DOL, HIPAA, ERISA, FMLA).
  • Communicate and collaborate effectively with internal departments, management, and external partners to ensure efficient HR operations.
  • Represent the organization at recruitment events, community engagements, and professional development opportunities.
  • Provide responsive, high-quality customer service by prioritizing communications and addressing employee needs effectively.
  • Support employee relations initiatives, including investigations, engagement efforts, and incentive programs.
  • Maintain professionalism, composure, and sound judgment in high-pressure situations while promoting a positive organizational image.
  • Assist leadership with special projects and additional duties as assigned.

This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job.  Employees are required to perform other related functions as assigned. 

Requirements:

Physical & Visual Activities:
Constant periods of hearing
Frequent periods of speaking and sitting

Environmental/Atmospheric Conditions:

Usual office environment

Job Qualification Requirements:

Skills and Abilities:
  • Must have the ability to work without supervision
  • Ability to read and interpret documents
  • Ability to analyze problems and recommend corrective course of action
  • Ability to multitask in quick-paced environment with accuracy
  • Exceptional interpersonal and communication skills
  • Work under frequent periods of stress
  • Poise, tack, and diplomacy
  • Proficient in Microsoft Office applications and Sharepoint
  • Exceptional ability to gather and interpret data, as well as improve HRIS processes
  • Ability to collaborate, provide technical support, and train staff
  • Proficiency in HRM software
  • Experience in documenting processes, as well as performing diagnostic tests and audits
  • Ability to keep up with technical innovation and trends in HRIS Analysis
 

Experience

  • 5+ years of progressive Human Resources experience, including experience with process improvement, compliance, and HR systems (HRIS) preferred.
 

Education

  • Bachelor’s degree in Human Resources, Business Administration, or related field, or an equivalent combination of education and experience.

Licenses/Certifications

  • PHR, SHRM-CP, or similar HR certification preferred (or ability to obtain within 12–18 months).
About Butler County RTA
BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages and annual budget near $6.5M. BCRTA is governed by a nine-member Board of Trustees.
BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.
Our Culture
At BCRTA, we foster a workplace built on:
  • Inclusion and diversity
  • Collaboration and teamwork
  • Innovation and problem-solving
  • Independence and accountability
We value employees who are adaptable, service-oriented, and driven to make a meaningful impact in the community.

Why Join BCRTA?
We offer a competitive total compensation package designed to support your long-term success and well-being, including:
  • 14% employer contribution to the Ohio Public Employees Retirement System (OPERS)
  • Generous paid time off
  • Comprehensive medical, dental, and vision coverage
  • Life and short-term disability insurance
  • Opportunities for advancement and professional development

Applications are public records and will only be reviewed once for each position. Applicants must submit a separate application for each position of interest. BCRTA applications do not represent a contract of employment.

"BCRTA states as its policy a commitment to provide equal opportunity to all persons in matters affecting all employment processes (including but not limited to recruitment or recruitment advertising, hiring, upgrading, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation) without regard to a person’s race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, or veterans status.

Further, BCRTA is committed to complying with Title I of the Americans with Disabilities Act and prohibits discrimination on the basis of disability. BCRTA will make accommodations that are reasonable and not unduly burdensome to enable qualified disabled applicants and employees to participate in the employment process and perform essential job functions. "

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